FAQ's

Booking in advance is not required, but recommended. If the Brewery Tour is not fully booked, you can purchase tickets on the spot.

The bottling plant is only active from Monday to Friday. You have the best chance to see the bottling plant in action on Wednesdays and Thursdays. This is of course not a guarantee and is subject to possible technical defects. Are we not filling bottles on the day you visit? Don't worry, all steps of the filling and packaging process are extensively visualised via the touchscreens on the walkway in the production hall.

All audio fragments are provided in 4 languages: Dutch, French, English and German. The text panels are in 3 languages: Dutch, French and English.

The Brewery Tour lasts approximately 60 minutes. At the end of the visit, you can return your audio guide to the brewery shop. In exchange for your audio guide you will receive your beverage tokens and a discount voucher worth €5. This discount can only be used on purchases in the brewery shop after visiting the Brewery Tour.

The tour part of the new visitor experience can be taken entirely at your own pace. We have developed a self-guided tour that allows visitors to start every section (text, image or sound) automatically at their own convenience. We have not made any provisions yet for a guided tour.

We've developed an interactive kid's tour. We recommend the kid’s tour for children aged 6 and up, which is available in Dutch and French. In a playful way, the child will look for tips during the full length of the Brewery Tour route. In the end, the tips lead to a nice surprise! Children can also listen to the audio fragments of the adult tour.

Pets and other animals are not permitted in the brewery. This is due to our strict hygienic standards and to ensure the safety of the pets as well as the visitors of the brewery. The brewery does not provide pet sitting facilities. Only certified guide dogs may, in consultation and upon presentation of the relevant certificate, enter the brewery provided that this information has been provided prior to making the reservation.

Both guide dogs and ‘regular’ dogs are welcome in Bar Bernard, on condition that they remain on a leash. Please read the house rules of Bar Bernard concerning dogs.

No pets allowed in our Guesthouse Brouwershuis.

Read more on the 'accessibility' page.

You can take part in an interactive tour of the brewery as an individual, with your family, in a group of friends or acquaintances, or as a school or company outing. Are you planning to visit us with a group of more than 30 people? If so, you are eligible for a group tour on the date of your choice. Please keep in mind that a maximum of 30 people can enter the Brewery Tour per half hour, i.e. a group larger than 30 people will be split over different time slots.

Is your group made up of 30 people or fewer? Please purchase your tickets through our booking system.

Yes, the visitor experience is accessible for wheelchair users and other less able-bodied visitors. Persons with a hearing impairment should know that all display materials have been provided with text, and that all videos have been provided with subtitles. Please find all the details about the accessibility of our brewery here.

Yes, of course. It is best to reserve your table if you want to be sure of your place(s).